Shipping Policy – Experiment Five
At Experiment Five, we aim to deliver your orders quickly, safely, and reliably. This Shipping Policy outlines how we process and ship all purchases made through our website.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. During high-demand periods, processing times may be slightly longer.
Once your order has been shipped, you will receive a confirmation email with tracking details (if available).
Shipping Timeframes
Delivery times depend on your location:
- Domestic Shipping: 3–7 business days after dispatch
- International Shipping: 7–15 business days after dispatch
Please note that delivery times may vary due to courier delays, customs clearance, or seasonal demand.
Shipping Charges
Shipping fees are calculated at checkout based on your delivery location and order size. From time to time, we may offer free shipping promotions, which will be clearly stated on our website.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this to monitor your delivery status in real time.
Customs & Import Duties
For international orders, customers are responsible for any customs duties, taxes, or import fees charged by their country’s regulations.
Delays or Lost Packages
If your order is delayed beyond the expected timeframe, please contact us at [email protected]. We will coordinate with the courier to resolve the issue as quickly as possible.
Contact Us
For any shipping-related questions, feel free to reach out:
Email: [email protected]
Thank you for shopping with Experiment Five. We appreciate your trust and support.